RETURNS

Non-perishable grocery items may be returned within 30 days of purchase with the original receipt.

To qualify for a return, items must:

• Be unopened, unused, and not damaged
• Include the original sales receipt or proof of purchase

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NON-RETURNABLE ITEMS

For health, safety, and food quality reasons, the following items cannot be returned or exchanged except in cases of manufacturer defects or quality concerns:

• SOURSOP: Absolutely no returns under any circumstances.
• Fresh fruits and vegetables
• Meat, poultry, seafood, and deli products
• Frozen foods
• Baby products
• Opened food products
• Clearance or sale merchandise
• Clothing, jewelry, shoes, etc: No returns, no exchanges, no refunds.

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DAMAGED, DEFECTIVE, OR EXPIRED PRODUCTS

If you discover that a product is damaged, defective, expired, or otherwise unsatisfactory due to quality concerns, please notify us within 48 hours of purchase.

Customers may receive:

• A replacement of the same item (subject to availability)
• Store credit
• A refund to the original payment method, as determined by management

Management may request the product and receipt for verification.

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REFUND METHOD

Approved refunds will be issued:

• To the original payment method, within applicable processing times established by your payment provider

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MANAGEMENT RIGHTS

Management reserves the right to:

• Verify all returns and exchanges
• Limit or refuse returns that do not comply with this policy
• Refuse returns believed to be fraudulent or abusive

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Thank you for shopping with us. We appreciate your support and look forward to serving our community with quality products and exceptional service.